DIGI should be more professional
Never before in my life, I am treated with such disdain from a telecom service company. I literally machiam begging them to de-bar my line DESPITE me paying on time. WTF. Best of all, after multiple of emails and OVERSEAS CALLS, they still didn't budge and barely showed any interest or effort. Le sigh.
I tried to be as professional as I could. But after 5 emails , my heart cannot tahan all these petty nonsense -such as not updating my account balance despite having my bill paid on time- so much that I decided, FINE, you want to play _ _ _ _ with me, I play _ _ _ _ with you.
I sound macam business woman who needs the internet to do her work by burning the midnight oil sort. I was hoping that will do the trick. BUT IT BLOODY DID NOT. So I typed away another reply, saying how bullshit their service is.
I was obviously irritated with their lack of initiative to solve this problem of mine. WHAT HAPPENED TO CUSTOMER IS ALWAYS RIGHT? ALWAYS THE BOSS? I don't know what is the problem and they don't know what is THEIR problem, but Maybank knows it is not THEIR problem, so obviously, DIGI is responsible right? Nooooooooooh, they are bloody oblivious and thinks that meh it's definitely not OUR (Digi) problem la!
I ditched my virtual etiquette this time because they are too not-bothered by this problem of mine which has been going on since last week for my heaven sake!

I tried to be as professional as I could. But after 5 emails , my heart cannot tahan all these petty nonsense -such as not updating my account balance despite having my bill paid on time- so much that I decided, FINE, you want to play _ _ _ _ with me, I play _ _ _ _ with you.
I sound macam business woman who needs the internet to do her work by burning the midnight oil sort. I was hoping that will do the trick. BUT IT BLOODY DID NOT. So I typed away another reply, saying how bullshit their service is.
I was obviously irritated with their lack of initiative to solve this problem of mine. WHAT HAPPENED TO CUSTOMER IS ALWAYS RIGHT? ALWAYS THE BOSS? I don't know what is the problem and they don't know what is THEIR problem, but Maybank knows it is not THEIR problem, so obviously, DIGI is responsible right? Nooooooooooh, they are bloody oblivious and thinks that meh it's definitely not OUR (Digi) problem la!
Say whatt? Say whatt? Fuck off!
{ Angry Birds Peace Treaty watch here }
I ditched my virtual etiquette this time because they are too not-bothered by this problem of mine which has been going on since last week for my heaven sake!
Bo pian la!!!!!!!!!! Can you tell me what else can I do to solve this!!! They (customer service) are not helpful at all. Reply me with emails like 'sorry for the inconvenience' OK apology NOT accepted, totally because 5 replies of them are sadly, a freaking copy-paste template. Sod it.
They ruined 2 weekends of mine. There SHOULD be some customer's compensation that right?
And I shall repeat, I CAN NO LONGER TOLERATE YOUR FANTASTIC SERVICE!!!!!!
S@#$#%$%^$>><%?@##)(!!!


Are you sure you're writing in the write language? What if your english too cheem for them? Need to route the english here and there, so 1 month extra needed in order to reply perhaps =S
ReplyDeleteHAHAAHHA! So what do your suggest? Type in MALAY?
ReplyDeleteWhy not? Lol
ReplyDeleteI hate their don't know don't care attitude. Simply said, I hate their guts. Still no solution up will today!
ReplyDelete